Terms and Conditions

 Terms and Conditions

 

Payment

Ahimsa Holistics accepts all major credit and debit cards through our secure payment processing partner Paypal.You do not need a Paypal account to make a purchase, if you do have an account your Paypal address and delivery address must match. We do not at any time have access to your account details. Prices shown are the price you pay, excluding delivery charges, Ahimsa Holistics is not VAT registered, so we cannot charge VAT. We are unable to dispatch orders until payment has been received and cleared, please note if you pay using a bank transfer or e-cheque the payment may take longer to clear.

We also accept cheques made out to AHIMSA HOLISTICS in GBP Sterling

A direct bank transfer is also acceptable in GBP Sterling - please contact us at [email protected] for details of our bank account

Delivery Charges

UK Mainland, Northern Ireland, Highlands and Islands and Isle of Man = Free Postage

Overseas = £4.99 one off charge for shipping all items you purchase

 When you complete your order you will receive an automatic order confirmation and when your order is dispatched you will also receive an email confirming your address, order details and postage method.

We post out your items usually within one working day by first class post

In the UK it can take between 3 and 5 working days to reach you

Outside the UK can take between 10 and 15 working days

Ahimsa Holistics are not responsible for any delay caused by weather, traffic, etc, in your package being delivered. Deliveries around the holidays Christmas, Easter, Bank Holidays, Etc will also increase delivery times please allow extra time around these times of year for your delivery to arrive  

Non-delivered goods
 
Ahimsa Holistics are not responsible for problems/delays caused by incorrect delivery address information. Items returned to us due to an incorrect address can be redelivered at the buyers expense or refunded excluding the delivery cost.
 
Returns/Your right to cancel
 
Ahimsa Holistics hope you will be happy with your purchase but understands there may be occasions when you need to return an item. If you want to cancel your order please download the cancellation form please contact us via email at [email protected]  within 14 days after you receive it and you must return the items within 14 days. We will refund all original costs within 14 days of receiving the goods back or you providing proof of returning the items. amount refunded to you. This excludes personalised items.
 
Buyers are responsible for any payment of postage for returning an item unless faulty. 
 
If your item is faulty please contact us as soon as possible. A full refund for items and delivery costs will be given.
 
The postal address for returns is:
 
Ahimsa Holistics
93 The Links
Trevethin
Pontypool
Torfaen
NP4 8DQ
UK
 
You can also contact us via telephone on 01495 762735
 
This is a postal address only.
 
None of the above effects your statutory rights.
 

Privacy

We may collect the following information about you:

  • Your name
  • contact information including email, address, telephone number

We require this information to:

  • Deliver your products to you

We will not sell, pass on or distribute this information without prior permission from you or if required to do so by law. We will only send you marketing material if you have signed up to our newsletter.We will only connect you by email to confirm your order and when we dispatch your order, or if there is a problem. Please do not respond to emails asking for payment details.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Please check this page regularly as these conditions are subject to change.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 
 
Website Disclaimer
  • Content of this website is for general use only and may change without notice.
  • You acknowledge that any information on this site may contain errors or inaccuracies and we exclude any liability for any such errors or inaccuracies.
  • Use of any information on this website is at your own risk. It is your own responsibility to decide if any products are suitable for your needs.

 

The information contained in this website is for general information purposes only. The information is provided by ann and Dave Evans trading as Ahimsa Holistics

93 THE LINKS

TREVETHIN

PONTYPOOL

TORFAEN

NP4 8DUK

 

Our telephone number for contact is  01495 762735  UK and 44-1495-762735 for overseas customers

Our email contact for returns is

[email protected]